THE NEXT STEP
No two programs are the same and that is exactly what we like about our job. Our team will come alongside you to create your unique, personalized trip. The first step is to ask you a lot of questions. The second step is to make a proposal. After steps one and two, we can begin planning your trip.
Let’s start with an email and a chat
The best way to start the process of making a personalized trip is by sending us an email or submitting the form on contact us. We are happy to answer all your questions. The best way to continue is planning a call so we can explore what you are looking for. We want to hear more about your needs, your pace, your interests, your budget, and more. Would you like to primarily focus on your roots or would you like to include a tour of the country?
Off to the research department
If you consider using our services, we would like to learn more about the history of your family. Therefore we will send you a form. Based on the information you share with us, we begin our research. We work on good faith and do not charge a research fee. If we have enough clues we will continue drafting a rough program. If not, we will let you know and we discuss what the budget might be to do further research.
Then it comes to co-creation
Once we have a rough program, we will contact you again to start the process of co-creation. Where will you go, who will you meet, what will you do, and where will you stay?
We will make a proposal and you adjust it and agree
We will send you an itinerary. It will include a price and it will be clear what is included and what is not. If you still have questions or concerns, please let us know. Whether it is the program, the pace, the accommodation or the price, don’t hesitate to share it with us. Does it meet your approval? Great! We look forward to seeing you in the Netherlands.
Get excited and prepare yourself
Now we both enter the most difficult phase …. waiting. We cannot wait to welcome you ‘back’ to the Netherlands!
For more information also see the Frequently Asked Questions (FAQ)